I think Quidco have a bit of a mail merge bug. I just received the following email:
I wonder how many of those they’ve just sent out…
Archive of posts filed under the Fail category.
I think Quidco have a bug
BT Want to Borrow £8.97
In a strange twist in my ongoing battles with BT it seems that they have decided they would like to borrow £8.97 from me for the next three months.
The situation is that a year ago I changed my package and the new package includes a discount of £2.99 a month if you agree to be [...]
User Generated Negativity
I was trying to use BT’s web site to contact them about an issue with my bill and the first page of the contact section includes a little box called “From the forums” which shows recent discussion topics. The titles of those are, of course, chosen by the users that start them which in this [...]
How not to credit OpenStreetMap
I recently received my copy of The London Cycling Guide by Tom Bogdanowicz, which I bought both because I was interested in the routes it shows and because it uses OpenStreetMap maps throughout. As an example, here’s a part of one of the maps, showing the Isle of Dogs:
Closed With My Agreement?
I think the following quotes from my email exchange with BT speaks for itself. First my email to BT last Thursday:
Whilst this clearly addresses the question of how the second call came to be made after I had been placed on the opt out list, and I am quite happy to accept that explanation, it [...]
BT: The Unstoppable Phone Spam Machine
After my last run in with BT when they called me (in breach of the regulations on unsolicited marketing calls) to offer me a Visa Card I filed a complaint with the Telephone Preference Service.
I few weeks later I got a letter from BT Complaints Managment saying that my complaint had been passed on to [...]
Research Fail
Recently I received a fairly typical “please do my research for me” email from a graduate student at a US university. It related to an open source software project I’ve done some work on and asked a couple of questions:
1. I was wondering if [project] has gone under any major restructuring/redesign initiative in its history. [...]
Mapzen: First Thoughts
CloudMade have tonight launched their Mapzen flash based editor for OpenStreetMap. It’s officially described as a beta, but as they’ve made it publicly available and it is working against the live API and editing real data I assume that is more of a “Google beta” than anything else.
The basic editing of roads and such doesn’t [...]
Secure Usernames
We’ve all dealt with web site which have rules (ostensibly to increase security) about having a certain mix of character types in your password. Today however I encountered an entirely new security concept:
Yes, that’s right, this site has invented a whole new idea – the secure username that has to contain both letters and numbers!
OpenOffice is Way Too Clever
OpenOffice really is way too clever for it’s own good…
It’s latest massive fail in the “I know what you want better than you do” department is to decide that just because I already have an instance of OpenOffice running on my desktop what I really want when I type “oocalc foo.ods” is for it to [...]
