In a strange twist in my ongoing battles with BT it seems that they have decided they would like to borrow £8.97 from me for the next three months. The situation is that a year ago I changed my package and the new package includes a discount of £2.99 a month if you agree to [...]
Archive of posts filed under the BT category.
User Generated Negativity
I was trying to use BT‘s web site to contact them about an issue with my bill and the first page of the contact section includes a little box called “From the forums” which shows recent discussion topics. The titles of those are, of course, chosen by the users that start them which in this [...]
Closed With My Agreement?
I think the following quotes from my email exchange with BT speaks for itself. First my email to BT last Thursday: Whilst this clearly addresses the question of how the second call came to be made after I had been placed on the opt out list, and I am quite happy to accept that explanation, [...]
BT: The Unstoppable Phone Spam Machine
After my last run in with BT when they called me (in breach of the regulations on unsolicited marketing calls) to offer me a Visa Card I filed a complaint with the Telephone Preference Service. I few weeks later I got a letter from BT Complaints Managment saying that my complaint had been passed on [...]
BT really are clinically insane
Yesterday, as mentioned in my previous post, I (eventually) sent BT a message via their web site asking them to stop making marketing calls to me. Today, rather than just replying by email to say they would stop, they decided to phone me up. Not once. Not twice. No, they phoned me THREE times. Twice [...]
Contacting British Telecom…
So I get an annoying telesales call from some (for once reasonably comprehensible) guy in India on behalf of our dearly beloved national telco trying, somewhat bizarrely, to offer me a Visa card. After explaining that I prefer to obtain financial services from financial institutions and to stick to purchasing telephone service from a telco [...]