In a strange twist in my ongoing battles with BT it seems that they have decided they would like to borrow £8.97 from me for the next three months. The situation is that a year ago I changed my package and the new package includes a discount of £2.99 a month if you agree to [...]
Archive of entries posted on May 2010
Well Done New Holland Pubishers
A couple of weeks ago I wrote about the use of OpenStreetMap in The London Cycling Guide and specifically about the lack of proper credit for the project and its contibutors. Well I’m delighted to say that today a representative of the publishers posted a comment on that piece apologising and explaining what they’re doing [...]
User Generated Negativity
I was trying to use BT‘s web site to contact them about an issue with my bill and the first page of the contact section includes a little box called “From the forums” which shows recent discussion topics. The titles of those are, of course, chosen by the users that start them which in this [...]
Crowdsourcing Audit Trail Monitoring (Part 2)
A couple of months ago I wrote a piece, inspired by the NHS Summary Care Record system, about the idea of crowdsourcing the monitoring of audit trails. Today the Open Rights Group has an article about electronic medical records which, talking about the well known case when Gordon Brown’s medical record was accessed improperly, notes [...]
A Most Surprising Email
Yesterday I received a most surprising email from Thames Water. The relevant part reads as follows: As a result of a recent data checking exercise that we have carried out, we have discovered that there was an occasion during the year 2007/08 when we did not respond to an email that you had sent to [...]
How not to credit OpenStreetMap
I recently received my copy of The London Cycling Guide by Tom Bogdanowicz, which I bought both because I was interested in the routes it shows and because it uses OpenStreetMap maps throughout. As an example, here’s a part of one of the maps, showing the Isle of Dogs: