Comments on: Contacting British Telecom… http://compton.nu/2009/10/contacting-british-telecom/ Wed, 25 Jan 2012 13:50:08 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: BT: The Unstoppable Phone Spam Machine « Tom's Thoughts http://compton.nu/2009/10/contacting-british-telecom/comment-page-1/#comment-226 BT: The Unstoppable Phone Spam Machine « Tom's Thoughts Mon, 08 Feb 2010 16:25:24 +0000 http://blog.compton.nu/?p=55#comment-226 [...] my last run in with BT when they called me (in breach of the regulations on unsolicited marketing calls) to offer [...] [...] my last run in with BT when they called me (in breach of the regulations on unsolicited marketing calls) to offer [...]

]]> By: Tom http://compton.nu/2009/10/contacting-british-telecom/comment-page-1/#comment-172 Tom Tue, 20 Oct 2009 15:15:24 +0000 http://blog.compton.nu/?p=55#comment-172 I don't believe there's anything in the PECR stuff about transferring data to third party agents. Obviously DPA will will apply but that doesn't prohibit transferring data, even overseas, so long as the relevant requirements are met with regard to handling it under DPA constraints. I don’t believe there’s anything in the PECR stuff about transferring data to third party agents. Obviously DPA will will apply but that doesn’t prohibit transferring data, even overseas, so long as the relevant requirements are met with regard to handling it under DPA constraints.

]]> By: Chris http://compton.nu/2009/10/contacting-british-telecom/comment-page-1/#comment-171 Chris Tue, 20 Oct 2009 15:08:18 +0000 http://blog.compton.nu/?p=55#comment-171 I had an experience with Eon last year where they rang me time after time asking me if I wanted boiler maintenance. After a few calls I established that although they said they are from Eon they were actually a third-party who Eon had employed to make these calls. This is in direct breach of the PEC regs you quoted, since they cannot give my details to another company to use on their behalf without my express, written permission. I took it up with the Office of the Information Commissioner, who, after a long delay - they are too busy - confirmed that it was in breach of the rules, repremanded Eon and the calls stopped. Unless BT have offices in India (they might) they too are sending your personal data to another company in breach of the PECR (2003). See what they say. Chris I had an experience with Eon last year where they rang me time after time asking me if I wanted boiler maintenance. After a few calls I established that although they said they are from Eon they were actually a third-party who Eon had employed to make these calls. This is in direct breach of the PEC regs you quoted, since they cannot give my details to another company to use on their behalf without my express, written permission. I took it up with the Office of the Information Commissioner, who, after a long delay – they are too busy – confirmed that it was in breach of the rules, repremanded Eon and the calls stopped. Unless BT have offices in India (they might) they too are sending your personal data to another company in breach of the PECR (2003). See what they say.

Chris

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